Terms of Service

Agreement to these terms

These Terms of Service ("Terms") govern your use of www.pottypaw.com and your purchase of products from Potty Paw ("we", "us", "our"). By using our website or making a purchase, you agree to these Terms. If you do not agree, please do not use our website.

Our product

We sell From Puddles to Perfection: How to Potty Train Your Puppy, a digital e-book. It is delivered as a download after purchase. No physical copy is shipped, though you are welcome to print a copy for your own personal use.

Your licence to use the e-book

When you buy the e-book, we grant you a personal, non-exclusive, non-transferable licence to download, read and print it for your own non-commercial use. You may not copy, share, resell, redistribute, publish or make the e-book available to others, in whole or in part, without our written permission.

Prices and payment

Prices are shown on our website and may change from time to time. Sale prices apply only while the sale is running. Payments are processed securely by third-party payment providers, and by making a purchase you confirm that you are authorised to use the chosen payment method.

Refunds

Your purchase is covered by our 60-day money-back guarantee. Please see our Refund Policy for full details.

Training information and results

The e-book provides general educational information about puppy potty training. It is not a substitute for advice from a veterinarian or a qualified professional trainer. Every puppy is different, and results depend on factors such as your puppy's age, health, environment and how consistently the techniques are applied, so we cannot guarantee specific results or timeframes. If your puppy has ongoing accidents or any health concerns, please consult your veterinarian.

Intellectual property

The e-book and all content on this website, including text, images, graphics and logos, are owned by Potty Paw or its licensors and are protected by copyright and other intellectual property laws. You may not use them except as allowed by these Terms.

Acceptable use

You agree not to use our website for any unlawful purpose, to attempt to gain unauthorised access to our systems, or to interfere with the website's normal operation.

Limitation of liability

To the fullest extent permitted by law, Potty Paw will not be liable for any indirect, incidental or consequential loss or damage arising from your use of our website or products. Our total liability for any claim relating to a purchase will not exceed the amount you paid for that purchase. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

Changes to these terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of our website after an update means you accept the revised Terms.

Contact us

If you have any questions about these Terms, email us at [email protected] or visit our Contact Us page.